Part Time Office Manager

Job description

Job Overview
Our client is currently seeking an Part Time- Office Manager , with responsibilities in finance and customer service. You will be part of a small team working as a Part-Time Office Manager.

Tasks

• Raising sales invoices and credits.
• Collating all purchase invoices and expense receipts and sending to accountant.
• Reconciling customer payments in weclapp and on Xero with the bank account.
• Loading sales orders on weclapp – from customer emails to sales
• Raising quotes (by request from sales)
• Answering inbound phone calls
• Replying to customer service queries
• Updating customers on back orders/private label orders
• Creating purchase orders and updating cost prices
• Goods in of deliveries in weclapp and creating back order shipments
• Creating export documents – commercial invoices for deliveries to Northern Ireland/Ireland/Holland/Germany.
• Sorting information for imports

Responsibilities

• Making sure all details from the month are collated and sent to the accountant by end of 2nd working day of the new month.
• Answer every query in the customer service inbox within 30 minutes (during work hours).
• Main point of contact for Southern Storage (3PL Company) to ensure no delays with any deliveries. Main point of contact for any courier or delivery service – arranging collections / claiming damages / sorting export or import paperwork

OPPORTUNITIES TO GROW:

• Forecasting stock requirements
• Placing orders with suppliers in Far East, including liaising with graphic designer to sort draft graphic design.
• Following up marketing campaigns – telemarketing calls to customers.Following up sales quotes / appointments – calling customers
• Booking appointments with customers/prospects.
• Project: Sorting product documentation/data sheets – liaising with suppliers to get information to update artwork, data sheets, website

Attributes

• Office Management skills
• Attention to detail
• Great communication skills
• Self Motivated
• Problem Solver
• Able to answer inbound calls
• Able to organize a small team
• Time Management Skills
• Organizing weekly meetings

Working Hours: Part-Time (22 hours a week)

Salary: TBC

Job Types: Part-time, Permanent

Expected hours: 22 per week

Job Type: Part-time